Support
Questions about Copycat Hunt, your license or a charge? Send us a message and a person will answer by email.
Message sent.
Thanks. We'll reply to the email you gave, so keep an eye on your inbox (and spam folder).
Prefer email? Write to support@copycathunt.com.
To help us answer quickly
- The email address you used to buy
- The marketplace you were on (for example Amazon US or eBay)
- What you did, what you expected and what happened, with a screenshot if you can
Billing and your license
- Cancel or change your plan: use the billing link in your license email, or email us. Your plan keeps working until the end of the period you paid for. See the refund and cancellation policy.
- Lost your license key: send us a message from the address you bought with and we'll send it again.
- New computer: a Starter license works on one computer. Send us a message to move it.
- Charge you don't recognise: charges appear as H-BNS. Contact us before your bank and we'll sort it out.
Common questions
Answers about reports, marketplaces, eBay accounts and passwords are in the FAQ. How we handle your data is in the Privacy Policy, and the rules for plans and billing are in the Terms of Service.
Mailing address
H.Bns LLC, 30 North Gould Street, Sheridan, WY 82801, USA